Your responsibilities, Analyzing incoming disputes from the issuing banks and taking the right decisions in accordance with the rules & regulations of different card schemes (MasterCard, Visa, Diners, Union Pay, JCB), Informing our merchants of więcej...
Your responsibilities, You perform quality checks on the documentation packages for Enterprise Merchants (assuring the Documentation package’s compliance with Legal requirements, RISK requirements, and Onboarding (set-up) requirements), You.. więcej...
Your responsibilities, You provide telephone and email support for customer service, including financial queries, You answer product questions and provide answers to basic technical questions, You independently process all kinds of requests from więcej...
Your responsibilities, Set-up and maintenance of new and existing customers in our systems., Possible regular phone communication with business partners and clients., Obtain further information for incomplete documents and check completed work f więcej...
Your responsibilities, Monitoring: Review existing merchant profiles to ensure they are compliant with regulatory standards, internal policies and scheme and credit standards (CDD review & EDR)., Risk Assessment: Evaluate the risk level of.. więcej...
Your responsibilities, Serve as the primary point of contact for premium clients via phone, email, and chat; respond promptly and professionally., Build strong relationships by understanding client preferences, history, and goals; capture and.. więcej...
Your responsibilities, Customer service of B2B customers in Switzerland, mainly in written communication using the German language, Providing support, including financial queries (both transactional business and basic accounting), answering.. więcej...
Onboarding and Backoffice Specialist with German...
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Your responsibilities, Set-up and maintenance of new and existing customers in our systems., Obtain further information for incomplete documents and check completed work for accuracy., Independent processing of requests from our customers,.. więcej...