Sales, bestsellers, promotions, discounts... learn the ins and outs of one of the largest e-commerce platforms in the world and join our close-knit Katowice team for the position of:



Customer Care Specialist with German

Job Location: Katowice, 146 D Chorzowska Street



Tasks:

- servicing a German-speaking business customer in terms of solving problems related to the placement of their products on a well-known shopping platform i.e. problems with account registration, logging in, payment methods, deliveries, warehousing, etc.

- contact mainly by e-mail, but there will also be incoming calls and chats,

- building a good corporate image,

- taking care of the highest quality of processes.



What will you need to work with us:

- excellent command of German at the level of min. C1/C2

- very good command of English at the level of min. B2

- computer skills at a high level

- communication skills: empathy, assertiveness, ability to listen actively, commitment to solving the customer's case, and free speech.



What we guarantee:

- possibility to choose the form of employment: employment contract or civil contract 7000 PLN gross/month + bonus up to 500 PLN gross

- benefits, including private medical care in medicover , sports card subsidy, free access to a language learning platform,

- flexible working hours, so you can combine work with other activities,

- work in a modern, well-connected office commonly called Tiramisu, located opposite the Silesia City Center. We are on a high floor, so we have a beautiful view of, among others, Silesia Park, Legendia, and Silesia Stadium

- great teamwork atmosphere,

- interesting work that can't get boring,

- work in a company that can boast the Great Place to Work certificate, received on the basis of positive employee reviews,

- contact with the learned language,

- a real opportunity for advancement by taking part in internal recruitments,

- the opportunity to take part in internal training in soft skills.



Join us and apply today!

Recruitment is conducted remotely!