Training Coordinator (Kraków, 3228491)

Miejsce pracy: Kraków
Region: Małopolskie
Employment form: Pełny etat
Required experience: 2-4 lat
Offered salary: 3 000 PLN - 6 500 PLN

Training Coordinator (Kraków, 3228491)

Workplace: Kraków
Ref number: TC

Description:
Deliver specific product related training and facilitate/administer product enablement programs.
The successful candidate will partner up with a highly dynamic product and enablement team to perform the following main responsibilities:


Become a subject matter expert in the platform/product with in-depth knowledge of features and capabilities designed for Channel Partners/Distributors and Client Field (sales, operations, finance teams etc.)
Define, create, and implement the training program
Deliver instructor-led training as well as virtual training to end-user partners during onboarding and scheduled events
Deliver instructor-led training as well as virtual training to end-user partners and internal employees on a regular schedule
Assist in developing and maintaining e-learning courses, web-based tutorials, and self-help materials
Work alongside internal analyst and change management team to ensure training and materials map to end-user partner goals and processes
Gather and communicate end-user feedback and requirements with internal product management and enablement team
Provide product enablement support to existing and onboarding users via email
Track and report training program metrics on regular basis

Requirements:
• 3 years-prior in creation and delivery/execution of training programs or project-oriented experience
• Experience in facilitating, modeling and documenting development of training and project related documentation
• Excellent communication skills, both written and oral, as well as the ability to develop concise and effective communications tailored to specific audiences
• Outstanding follow through on assigned tasks
• Stakeholder focus
• Demonstrating proactive and “can do" attitude
• Problem solver
• Drive for continuous learning, results-orientation
• Flexible: very able to adapt to a changing environment
• Ability to drive change through communication, innovation & process improvement
• Proven ability to work cross-functionally

Nice to have Qualifications:
Additional language (i.e. Spanish, German, French)
Project coordinator experience

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Training Coordinator (Kraków, 3228491)
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