L2 End User Support Engineer with English and German

Miejsce pracy: Warszawa
Region: Mazowieckie
We are a global IT service provider. With over 3,400 permanent employees in 35 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task
- Providing 2nd line support for an international customer
- Troubleshooting and configuring applications, finding a solution for occurring problems
- Analysing and solving IT issues related to Microsoft Windows Environment
- Escalation of major problems to 3rd line support
- Maintaining positive relations with our end-users of our end-customer

Our Requirements
- Excellent English and German language skills
- Knowledge of remote support users and Windows Operating System
- IT Troubleshooting skills
- Problem solving orientation with strong communication skills
- Ability to multitask and work under pressure
- Openness for gaining new knowledge and skills

Your Benefits
- Possibility to gain 2nd level support experience in practice
- Stable, independent work in an international, flexible and open company
- Interesting international projects and being a part of worldwide team
- Welcoming and friendly work environment
- Great opportunities for both professional and personal development
- Buddy programme
- Space for your own ideas
- A package of co-funded benefits: Multisport Card, private health care, life insurance



Would you like to join our team? Please send your CV in English.


https://www.hemmersbach.com/career/browse-jobs/jobs/voice-engineer-with-english-and-german-3793/3793?country=Poland




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„I hereby give consent for my personal data included in my application to be processed by Hemmersbach also for the purposes of further recruitment processes.”

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L2 End User Support Engineer with English and German
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