Customer Service Specialist with Norwegian

Miejsce pracy: Warszawa
Region: Mazowieckie
SSC Heroes is the most visited portal in the shared services industry featuring the world’s largest SSCs and connecting young professionals with them. Our employer branding services and world-class recruitment solutions provide us a leading position in talent acquisition for the shared services industry.

Now we are looking for Customer Service Expert with Norwegian language.

Key activities:

Managing customers’ business needs over the phone
Processing customers’ requests and updating data in the computer systems
Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions
Generating innovative ideas and solutions that will improve customers satisfaction
Contributing to projects in various departments outside of regular responsibilities
Assisting other team members to leverage and develop their capabilities

Profile we look for:

Enthusiastic, communicative people that are willing to support our customers
With excellent knowledge of Norwegian and good English
Not afraid of facing new challenges or opportunities
With enthusiastic approach to team work and focus on internal and external customers
Knowledge of MS Office applications, especially Excel and PowerPoint is needed
First working experience will be a huge asset for us

What we offer:

Supportive international team environment
Attractive salary
Benefit package including Sodexo package, private medical care, and life insurance
Numerous integration events

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Customer Service Specialist with Norwegian
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