CRM Sales Support Specialist with Swedish

Miejsce pracy: Warszawa
Region: Mazowieckie
SSC Heroes is the most visited portal in the shared services industry featuring the world’s largest SSCs and connecting young professionals with them. Our employer branding services and world-class recruitment solutions provide us a leading position in talent acquisition for the shared services industry.

Now we are looking for CRM Sales Support Specialist with Swedish.

Your responsibilities:

Manage, animate and support the network of CRM sales super champions in Sweden
Provide 2nd line support for any sales & marketing related CRM topics
Onboard new users and train the existing ones
Manage the content of local intranet support page for CRM sales & marketing
Create, publish and distribute the monthly CRM news letter
Attend Network of Excellence (NoE) community calls and meetings
Support sales in creation and maintenance of reports and dashboards
Support CRM sales & marketing users through the ticket system
Define Role hierarchies for CRM
Administrate permission sets and public groups
Perform mass updates/uploads of data using various tools
Attend Delegated Admin Community calls and meetings as well as Global Sales Operations meeting, including preparation/follow-up of KPI’s
Act as a local champion for Greenberry application
Build strong relationships with the local sales management organization

What is helpful to be successful in this role:

Education: Bachelor’s degree in Business Admin, Finance or Engineering
Experience: minimum 1-3 years’ experience with CRM systems (Salesforce) and/or sales management as a p
Good IT knowledge and strong interest (Excel etc.)
Digital mindset
Ability to organize and structure information
Strong analytical skills with a continuous improvement mindset and process orientation
Strong problem-solving skills gained in a dynamic and demanding environment
Service oriented attitude and team working skills.
Excellent communication skills, ability to deal with people on different levels in different cultures and with different profiles
Learning and Training skills
Business understanding and sensitivity
Upper intermediate / Fluent Swedish and English skills

What do we offer?

Exciting job in an international company, with opportunities to lead and contribute to different projects & actions
We value differences and offer equal opportunities for everyone everywhere;
Work in an international, diverse and supportive team of professionals;
Buddy, mentor & induction training to smoothly find your way inside our organization;
Opportunity to develop yourself and grow through training, experience and exposure;
Availability of more than 10,000 e-learnings, a well-being week and learning week;
Wide choice of benefits (sports card, lunch vouchers, medical care, life & group insurance, holidays & languages subsidiary)

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CRM Sales Support Specialist with Swedish
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