Business Process Engineer

Miejsce pracy: Katowice
Region: Śląskie
Hemmersbach provides IT services globally. With more than 2,800 permanent employees in 35 subsidiaries we offer our services in over 190 countries worldwide.

For our Requirements Engineering & Software Development Team we are seeking the following:

Business Process Engineer

LOCATION: Katowice

– Analysing, designing and implementing existing ticket workflows
– Creating highly automated service delivery processes
– Defining software requirements in terms of the business needs
– Transferring new ideas into the new tools landscape: analysing and specifying which reports are still needed, data mapping from legacy system to new system, modernisation of technical procedures in close cooperation with software developers
– Introducing new toolsets to internal end-users
– Structuring work autonomously
– Managing change requests

– Fluent English is a must
– Experience in adapting functional business requirements and processes to technical solutions
– Ability to apply process improvements, reengineer methodologies and principles to process modernisation projects
– Strong analytical and problem solving skills
– MS SQL knowledge
– IT Service Delivery background as an asset

– Stable, independent work in an international, flexible and open company
– Interesting international projects and possibility of being part of a worldwide RE & SD Team
– Two-month overseas business trip - onboarding training in Germany (working and living in a city center of Nuremberg, costs of accommodation, travels covered, daily subsistence allowances)
– Welcoming and friendly work environment within young team
– Direct communication and flat structure
– Great opportunities for both professional and personal development
– Buddy programme
– Space for your own ideas
– Language training
– A package of co-funded benefits: Multisport Card, private health care, life insurance


Please add a statement: “I hereby agree for my personal data included in my application to be processed for the purposes of the recruitment process by Hemmersbach Central Support Sp. z o. o. Sp. K. under the Personal Data Protection Act as of 29 August 1997, Dz. U. no 133, .883, consolidated text: Journal of Laws 2016, item 922 as amended. I hereby agree for my personal data in the range described above to be placed in the data base of Hemmersbach Central Support Sp. z o. o. Sp. K and be processed for the purposes of future recruitment processes.”
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Business Process Engineer
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