Deployment Analyst

Miejsce pracy: Warszawa
Region: Mazowieckie

Elavon provides businesses with one of the most secure, cost effective and

comprehensive card payment processing services available on the market today. We

are wholly owned by US Bancorp, the fifth largest financial holding in the

United States of America. Elavon is a top 5 Acquirer in the European market

place, with a significant presence in Ireland, the UK, Germany, Norway, Poland,

Spain, Mexico, Brazil and USA. At Elavon we encourage employees to grow

professionally and be challenged by a leader in the payments industry. We are

looking for team members to help drive our growth. Above all, we look for people

who are dedicated to providing value and superior service to our customers, to

our shareholders and to our communities. Come join us.

For more details about us please see our web site: www.elavon.com

Elavon oferuje jedne z najbardziej bezpiecznych, kompleksowych i korzystnych

finansowo usług procesowania płatności dostępnych obecnie na rynku.

Należymy w całości do US Bancorp, piątego największego holdingu finansowego

w USA. Znajdujemy się w pierwszej piątce najlepszych dostawców usług

płatniczych w Europie, zajmując znaczącą pozycję na rynkach w Irlandii, UK,

Niemczech, Norwegii, Polsce, Hiszpanii, Meksyku, Brazylii i USA. W Elavon

wspieramy rozwój zawodowy naszych pracowników i zachęcamy ich do podejmowania

nowych wyzwań. Poszukujemy osób, które chcą się doskonalić i poprzez swoje

nowatorskie działania pomogą nam w dalszym rozwoju firmy. Osób, które

pragną i potrafią zapewnić najwyższą jakość usług naszym klientom,

naszym akcjonariuszom i całej naszej społeczności. Dołącz do nas.

Więcej informacji na nasz temat: www.elavon.com

DEPLOYMENT ANALYST

LOCATION: WARSAW Main responsibilities:

* Manage and effectively resolve queries in relation to deployment/ 3rd party

Vendor performance

* Monitor  that all installations / deployments/ recoveries including

terminal deactivation and fee removal  are fulfilled within agreed Service

Level Agreement timeframes

* Complete Quality checks on Vendor Performance

* Maintain functional area mailbox within required SLA

* Manage and support  large merchant installations & provide support in

deployment related projects

* Perform outbound/inbound calls to/from vendors in English and Polish

* Liaise with vendor manager and third parties to gather information and

resolve escalated issues

* Participate in developing of procedures and processes and ensure that they

meet and exceed customer satisfaction and business requirements,

* Handle/Participate in meetings/conference calls with other departments and

vendors when required

* Evaluate data and performance  trends to identify improvement opportunities

and associated issues and risks, continuously work to improve vendor performance

levels

* Prepare reports and presentations

REQUIREMENTS:

* Excellent written and verbal communication skills

* Very good English and Polish skills

* Problem-solving and ability to handle difficult queries by email and phone

* Ability to work well within a team environment achieving predetermined

targets but also demonstrating their own initiative when required

* Ability to learn new processes and adapt to new changes quickly

* Self-motivated, confident, organized

* Analytical skills will be an advantage

* Good knowledge of MS Office (especially of Excel)

WE OFFER:

* Full time position, employment agreement;

* Excellent package including complex medical care, group insurance,

Multisport card, language classes;

* Highly professional, multicultural environment and high standards of work;

* Professional trainings, opportunity to develop career path in organizational

structures, support in career planning;

* Work in a dynamic team with a supportive inclusive culture and strong

values;

* Interaction with Clients and Colleagues across the globe;

* Good atmosphere at work and comfortable working environment;

* Opportunity to participate in social and community projects.

 

If you are interested in this position please apply through APLIKUJ TERAZ at the

bottom of the page.

If you are interested in this position please apply through our website

WWW.ELAVON.COM

U.S. BANK NAMED A 2017 WORLD’S MOST ETHICAL COMPANY® BY ETHISPHERE INSTITUTE

Please enclose to your application signed statement:

„I hereby agree for processing my personal data by Elavon Financial Services

DAC (Sp.zO.O. o Wyznaczonym Przedmiocie Działalności) Oddział w Polsce,

Warsaw 02-515, ul. Puławska 17, for the purposes of THIS recruitment process,

according to the Data Protection Act of 29.08.1997, unified text: Polish Journal

of Laws of 2002, no. 101, item 926, later amended. I submit the data

voluntarily. I was informed about the right of access to the content of the data

and the possibility of correcting them.” This role has been identified as a

Controlled Function ("CF") under the Central Bank of Ireland's Fitness & Probity

Regime. Accordingly, the Company must be satisfied on reasonable grounds that

the role holder complies at all times with the Fitness and Probity Standards.

Applicants agree to permit the Company (or its agents) to conduct such due

diligence as it deems necessary to satisfy itself on reasonable grounds that you

comply with the Fitness and Probity Standards and that you will provide the

Company with all information and/or documentation relating to your

qualifications, experience, employment history, financial soundness and other

interests that the Company requests for that purpose.

Ogłoszenie pochodzi z monsterpolska.pl
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Deployment Analyst
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